All-in-one solutions for embedded insurance
Launch your own insurance brand, a marketplace, or simply embed our trusted brand, Huddle Insurance.
Choose your embedded insurance solution
Open Embedded is powered by our no-code technology, enabling us to quickly configure tailored insurance products and experiences for your brand.
Create your own insurance brand
Deliver rich, branded insurance products and experiences including digital comms and policy documents.
Embed our ready-to-go brand
As our ready-to-go insurance solution, Huddle makes it simple to increase engagement with your customers.
Launch your marketplace
Embed a digital broker into your experience to deliver exclusive, personalised offers, seamlessly curated from a panel of insurers.
Our solutions are designed for your customers and built to strengthen your core business
We take care of your insurance program from quote to claim so you can focus on delivering value through your core products.
Digital-first insurance from quote to claim
End-to-end solutions for acquisition, sales, payments, claims, and analytics, powered by our flexible technology.
Risk management and regulatory compliance
Licences in the UK, NZ and Australia, deep regulatory expertise, and comprehensive compliance & risk management.
Expert support for customers
Digital-first, with options for multi-lingual customer support. We take care of your customers just as you would.
World-class insurance products
We collaborate with leading global underwriters to design products that perfectly fit customer needs.
Car insurance
Comprehensive, Pay As You Drive, and Third Party Property Damage options, so customers can choose the right cover for their needs.
Home insurance
Offer clever, easy home and contents insurance with various levels of covers, smart extras and options for both homeowners and renters
Landlord insurance
Offer clever, easy home and contents insurance with various levels of covers, smart extras and options for both homeowners and renters
Travel insurance
With multiple coverage levels and a range of optional extras, we can configure a suite of travel insurance products to meet your customers’ needs.
Tech cover
We offer cover for a wide range of devices, whether they’re brand new or refurbished.
Launch an insurance program, powered by Open
From design to launch and beyond, our team is with you at every stage as your insurance business grows.
Strategic insurance solutions, built around your brand
Whether you're building from scratch or scaling an existing book, the Open team will work with you to make your insurance ambitions a reality.
Embed in your channels
Whether you develop fully-branded, white-label insurance programs, or use our Huddle brand, the products will fit seamlessly alongside your existing digital experiences.
Embed at checkout
Embed products into existing product journeys. For example, mobile phone protection or car insurance can be bundled with the core purchase in your checkout flow.
Create a marketplace
Power your offering with a branded marketplace that lets customers compare products and choose the cover that suits them best.
Seamless integration into your ecosystem and marketplace
Our no-code technology enables us to quickly configure experiences and generate insurance product variations, creating a seamless end-to-end journey that fits naturally into your existing infrastructure.
Integration is simple
Our APIs and Software Development Kit (SDK) make it easy for your digital team to bring cutting edge insurance experiences into your apps, websites and digital platforms. Offer insurance to your customers in weeks, not months.
Safely integrate your customer data
Connect your existing systems and tools to enable experiences such as indicative quotes, pre-filled forms, and custom prices.
Price comparison platforms
Put your brand in front of millions of prospective customers looking to buy right now, through our established relationships and technical integrations with major price comparison websites.
Award-winning CX that delivers experiences customers love
We craft experiences that are simple, intuitive and genuinely enjoyable for your customers.
Sales
Open’s no-code embedded platform is highly configurable, enabling you to rapidly launch and optimise differentiated quote and service journeys.
- Easy integration with the Open SDK
- Bi-directional data flows, pre-filling and dynamic flows
- A/B testing framework that delivers continuous improvement
Payments
Your customers can choose the most convenient way to pay, including credit card, direct debit, Google Pay, Apple Pay, and pay-with-points. Alternatively, use our integrated billing feature so customers can simply pay for insurance alongside their primary purchase with you.
Self-service
24/7 online policy management that drives high levels of self-service, high NPS and reduced cost-to-serve.
- SSO (single sign on) - available to simplify the handover from your environment to the Open ecosystem.
- Customer portal – a highly intuitive portal that allows customers to securely log in, view documents and make policy changes, driving up self-serve rates and driving down cost-to-serve.
- Integrate non-insurance products - embed the ability for your customers to manage e-SIMs, roadside assistance, or other non-insurance products from within the Open ecosystem.
Claim lodgement anytime, anywhere
We make claims as straightforward as buying cover in the first place. Customers can lodge claims digitally through the portal, track progress in real time, and access support when they need it.
Our platform gives you flexibility in how claims are managed:
- Digital first notice of loss (FNOL) : Seamless integration with claims partners lets customers initiate and track claims directly from their portal, with all the contact details they need for support.
- Parametric claims - We can provide automated parametric claims capabilities, either as an out-of-the-box solution managed by Open, or integrated into your existing products and insurer agreements.
- Unified experience - Bring multiple third-party claims solutions together into one streamlined customer journey, so your customers are always looked after.
Omnichannel 24/7 support
We provide round-the-clock support across phone and chat, with ongoing investment to optimise our seamless assisted experiences for your customers.
- Our AI-powered chat platform handles straightforward queries instantly and intelligently redirects to a human agent when customers need more help, ensuring they always get the right level of support, every time.
